SENSE-WARE can assist you with trouble shooting by e-mail or by phone. Use our email address [email protected] to contact us. If you have a picture of the damage or at least a picture of the serial number label on the back of the test lamp we can help you faster.
Please note that the T-229/4P Universal Test Lamp is not suitable to test Flame detectors with Dual IR (IR/IR or IR2) sensors and also not suitable for Flame detectors with Triple IR (IR/IR/IR or IR3) sensors.
Please also check this: Trouble-shooting tabel (pdf).